Frequently Asked Questions

Practical answers about services, plans, support, and starting an engagement.

What to consider

How are plans priced? Scope depends on your environment. Request an assessment to discuss users, devices, security needs, and licensing before a quote.
How do clients request help? Sign in to the existing client portal to submit and follow support tickets. Include the issue and business impact, never passwords.
Where do you serve businesses? Montreal, Toronto, Florida, and remote businesses. Confirm hours, on-site needs, and coverage during assessment.
Can we start with AI? Begin with one workflow and review data access, risk, and the existing technology foundation before implementation.

Explore related topics

Plans

Every environment is different. We recommend the right mix of managed IT, security, and AI enablement after an assessment.

Contact IT Support

Existing clients: use your client portal for support requests and ticket tracking.

Find the right technology and AI opportunities.

Tell us about your team, current systems, and the work you want to improve. Alphinite will identify practical next steps across IT, security, and automation.

Book an AI & Technology Assessment